Effective date: March 5, 2021
2. Information APIsec Collects and Receives
APIsec may collect, generate, and receive Service Data and other information and data (“Other Information”; Service Data and Other Information collectively “Information”)) in a variety of ways:
Service data. Customers and individuals granted access to a Customer Instance by a Customer (“Authorized Users”) may submit Service Data to APIsec when using the Services.
Account information. To create or update a APIsec account, you or a Customer (e.g., your employer) supply APIsec with an email address, phone number, password, domain and/or similar account details. In addition, Customers that purchase a paid version of the Services provide APIsec (or its payment processors) with billing details such as credit card information, banking information and/or a billing address.
Services metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way Authorized Users interact with the Services. For example, APIsec logs what Third Party Services are connected with the Services (if any).
Log data. As with most technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
Device information. APIsec collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether APIsec collects some or all of this information often depends on the type of device used and its settings.
Location information. APIsec receives information from you, your Customer and other third parties that may help APIsec approximate your location. APIsec may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. APIsec may also collect location information from devices in accordance with the consent process provided by your device.
Third-Party Services. A Customer can connect Third-Party Services to its Customer Instance. Typically, Third-Party Services are software services that integrate with APIsec Services, and a Customer can permit its Authorized Users to enable and disable these integrations for its Customer Instance. APIsec may also develop and offer APIsec applications that connect the Services with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with APIsec. For example, if a single sign on service is connected with APIsec, APIsec may receive the username and email address of Authorized Users, along with additional information that the application has elected to make available to APIsec to facilitate the integration. Authorized Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to APIsec. When a Third-Party Service is enabled, APIsec is authorized to connect and access Other Information made available to APIsec in accordance with any permission(s) granted by Customer (including, by its Authorized User(s)). APIsec does not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services.
Contact information. An Authorized User is required to provide some contact information (e.g., an email address) when making an account on the Services.
Third-party data. APIsec may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from affiliates and subsidiaries, our partners, or others that APIsec engages with to make APIsec’s own information better or more useful. This data may be combined with Other Information APIsec collects and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
Additional information provided to APIsec. APIsec receives Other Information when submitted to our Websites or in other ways, such as if you participate in a focus group, contest, activity or event, apply for a job, enroll in a certification program or other educational program hosted by APIsec or a vendor, request support, interact with our social media accounts or otherwise communicate with APIsec.
3. How APIsec Uses Information
Service Data will be used by APIsec in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law. APIsec is a processor of Service Data and Customer is the controller.
In addition, APIsec uses Information in furtherance of our legitimate interests in operating our Services, Websites, and business. More specifically, APIsec uses Information:
To provide, update, maintain and protect our Services, Websites, and business. This includes use of Service Data and Other Information to support delivery of the Services under an MSA, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities, or at an Authorized User’s request.
As required by applicable law, legal process, or regulation.
To communicate with you by responding to your requests, comments, and questions. If you contact us, APIsec may use Information to respond.
To develop and provide additional features. APIsec tries to make the Services as useful as possible for Customers and Authorized Users, and APIsec may use aggregated and anonymized Services Data and Other Information to develop new Services or improve existing Services.
To send emails and other communications. APIsec may send you service, technical and other administrative emails, messages, and other types of communications. APIsec may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, APIsec sometimes sends emails about new product features, promotional communications, or other news about APIsec. These are marketing messages so you can control whether you receive them. If you have additional questions about a message you have received from APIsec please reach out through the contact mechanisms described below.
For billing, account management, and other administrative matters. APIsec may need to contact you for invoicing, account management, and similar reasons and APIsec uses account data to administer accounts and keep track of billing and payments.
To investigate and help prevent security issues and abuse.
4. Data Retention
APIsec will retain Service Data in accordance with the applicable MSA, Customer’s use of Services functionality, and as required by applicable law.
5. How APIsec Shares and Discloses Information
This section describes how APIsec may share and disclose Information.
Displaying and operating the Services. Because of the nature and functionality of the Services, Information will be displayed as part of the Services to Authorized Users in a Customer Instance. For example, information about which of Customer’s employees may have two-factor authentication enabled may be displayed as part of the Services.
Third-party service providers and partners. APIsec may engage third parties as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services. To the extent necessary and applicable, these third-party service providers and partners will be bound by appropriate and commercially reasonable confidentiality obligations.
Third-Party Services. Customer may enable or permit Authorized Users to enable Third Party Services. APIsec require each Third-Party Service to disclose all permissions for information access in the Services, but APIsec do not guarantee that they do so. When enabled and as requested by Customer, APIsec may share Information with Third-Party Services. Third-Party Services are not owned or controlled by APIsec and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the service provider for any questions.
Corporate affiliates. APIsec may share Information with its corporate affiliates, parents, and/or subsidiaries.
During a change to APIsec’s business. If APIsec engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of APIsec’s assets or stock, financing, public offering of securities, acquisition of all or a portion of APIsec’s business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all Information may be shared or transferred, subject to appropriate and commercially reasonable confidentiality arrangements.
Aggregated or de-identified data. APIsec may disclose or use aggregated or de-identified Information for any purpose. For example, APIsec may share aggregated or de-identified Information with prospects or partners for business or research purposes.
To Comply with Laws. If APIsec receive a request for information, APIsec may disclose Other Information if APIsec reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process. Please see the Data Request Policy to understand how APIsec responds to requests to disclose data from government agencies and other sources.
To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property, or safety of APIsec or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
With consent. APIsec may share Information with third parties when APIsec has consent to do so.
Security is critical to APIsec’s mission, and APIsec takes security of data very seriously. APIsec works hard to protect Information from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information APIsec collects, processes, and store, and the current state of technology. Given the nature of communications and information processing technology, APIsec cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and APIsec doesn’t control or endorse what is on third-party sites.
7. Age Limitations
To the extent prohibited by applicable law, APIsec does not allow use of our Services and Websites by anyone younger than 16 years old. If APIsec learns that anyone younger than 16 has unlawfully provided Personal Data, APIsec will take steps to delete such information.
9. International Data Transfers
APIsec may transfer your Personal Data to countries other than the one in which you live - generally, from locations outside the United States to the United States. APIsec deploys the following safeguards if APIsec transfers Personal Data from jurisdictions with differing data protection laws:
10. Data Protection Officer
To communicate with our Data Protection Officer, please email privacy@APIsec.com.
11. Identifying the Data Controller and Processor
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Service Data. In general, APIsec is the processor of Service Data and the controller of Other Information.
12. Your Rights
Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. Contact the Customer who controls your workspace for additional access and assistance.
To the extent that APIsec’s processing of your Personal Data is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), APIsec relies on its legitimate interests, described above, to process your data. APIsec may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to APIsec’s use of your Personal Data for this purpose at any time.
13. Your California Privacy Rights
This section provides additional details about the personal information APIsec collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”
For more details about the personal information APIsec has collected over the last 12 months, including the categories of sources, please see the Information APIsec Collects and Receives section above. APIsec collect this information for the business and commercial purposes described in the How APIsec Uses Information section above. APIsec shares this information with the categories of third parties described in the How APIsec Shares and Disclose Information section above. APIsec does not sell (as such term is defined in the CCPA) the personal information APIsec collects. Please note that APIsec may use third-party cookies for our advertising purposes.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information APIsec collects (including how APIsec uses and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@APIsec.com. APIsec will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
14. Data Protection Authority
Subject to applicable law, you also have the right to (i) restrict APIsec’s use of Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority.
If you are a resident of the European Economic Area and believe APIsec maintains your Personal Data within the scope of the General Data Protection Regulation (GDPR), please direct questions to privacy@APIsec.com.
Once the United Kingdom is no longer a Member State of the European Union, if you are a resident of the United Kingdom and believe APIsec maintains your Personal Data within the scope of the applicable laws relating to personal data in the United Kingdom, you may direct questions or complaints to the UK supervisory authority, the Information Commissioner’s Office.
15. Contacting APIsec
You may contact us at privacy@APIsec.com or at our mailing address below:
845 Market St Suite 450
San Francisco CA 94103